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Home Privacy Policy

Privacy Policy

Introduction Information We Collect How We Use Your Information Cookies Sharing Your Information Data Security Your Rights Third-Party Links Children's Privacy Changes to This Policy Contact Us

Last updated: 1 August 2026

1. Introduction

Omnitrix ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you browse our fleet, request a quote, or book a vehicle. This policy explains what we collect, why, and how you can control it.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact details — name, email address, phone number
  • Booking details — pickup/return dates, locations, vehicle preferences
  • Identity and licence information required to fulfil a rental agreement
  • Payment information, processed securely through our payment provider
  • Technical data — IP address, browser type, and pages visited, via cookies

3. How We Use Your Information

We use your information to:

  • Process and confirm bookings and enquiries
  • Communicate with you about your rental, including support and roadside assistance
  • Improve our fleet, website, and customer experience
  • Send occasional updates or offers, only if you've opted in
  • Meet legal and regulatory obligations

4. Cookies

Our website uses cookies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features — like the booking widget — may not work as intended without them.

5. Sharing Your Information

We don't sell your personal information. We may share it with trusted third parties strictly to deliver our service — for example, insurance providers, payment processors, and roadside assistance partners — and only to the extent necessary.

6. Data Security

We use industry-standard safeguards, including encrypted connections and access controls, to protect your information from unauthorised access, loss, or misuse. No system is perfectly secure, but we work to keep risk as low as reasonably possible.

7. Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us. You can also opt out of marketing communications using the unsubscribe link in any email, or by contacting us directly.

8. Third-Party Links

Our site may link to third-party services, such as Google Maps or payment gateways. We aren't responsible for the privacy practices of those external sites — please review their own policies.

9. Children's Privacy

Our services are intended for adults aged 23 and over, in line with our rental eligibility requirements. We don't knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the most recent revision.

11. Contact Us

Questions about this policy or your personal information? Reach us at bookings@omnitrix.com or through our Contact page.

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